The CareerBuilder Employment Screening Difference

Award Winning Support

We used many screening companies prior to selecting CareerBuilder Employment Screening. Their commitment to supporting clients and candidates helps us meet our challenges. We finally have a true screening partner! - Director, Human Services

Background screening is a serious business that requires immediate access to a knowledgeable team that cares. Our six-time award winning 100% US based customer support combined with dedicated account management and implementation teams deliver a professional and positive experience for both you and your candidates.

>Real-Time Status Updates

Real-Time Status Updates

With on time delivery and accurate results.

Proactive Status Notification

Proactive Status Notification

Get complete status updates at both line item and order levels, in WebACE® or via predefined email alerts.

Business  Reviews

Business Reviews

We stay connected and aligned throughout our partnership, answering inquiries quickly and meeting your service demands.



Keep your team ready to succeed. We help train your staff to manage consistency and maintain compliance standards.

Dedicated  Account Management

Dedicated Account Management

Your dedicated Account Manager and customer care team is available to answer questions and provide fast, expert support.

U.S. Customer  Service Team

U.S. Customer Service Team

Avoid data disruption and confusion. Our U.S.-based service team understands domestic laws and customs, and is trained to provide accurate and complete service.

Compliance Team

Compliance Team

Receive top tier guidance from industry experts on screening best practices and regulations.

Applicant Help Desk

Candidate Help Desk

Get individualized candidate assistance throughout the screening process, backed by a special Candidate Help Line to answer the unique questions that come from potential new hires.

Dedicated Adverse Action Team

Dedicated Adverse Action Team

Our specially trained team helps clients and candidates with the dispute and reinvestigation process in case of adverse action.

CareerBuilder Employment Screening. Experience the Difference.

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