Consumer Information

How Do I Request a Full File Disclosure?

Please note, CareerBuilder Employment Screening does not maintain a database from which consumer reports (background checks) are processed.  Instead, all requests for a background check are conducted only with explicit written permission by the applicant (consumer) and are completed by conducting a fresh pull of the information.
You may request a copy of all the information we maintain in our file about you by sending us a request in writing, along with a current picture I.D. such as:

  • Current Valid Driver's License
  • Current Valid State Identification Card
  • Current Valid Passport

You can send your request in one of the following methods:

  • Fax your request to (847)255-1896 (be sure to include your request, picture ID, and contact information)
  • Mail your request to:
    CareerBuilder Employment Screening, LLC
    Atrium Corporate Center
    3800 Golf Road, Suite 120
    Rolling Meadows, IL 60008
    (Be sure to include your request, picture I.D. and contact information)

CareerBuilder Employment Screening Customer Service:

Monday-Thursday: 7am to 12:30 am Central Time
Friday: 7:00 am to 10:30 pm Central Time
Saturday: 7:30 am to 4:00 pm Central Time

Phone:   (844) 220-6741
Fax: (847)255-1852

If you believe any of the information in your report is inaccurate or incomplete, you may initiate a dispute and CareerBuilder Employment Screening will promptly conduct a reinvestigation at no charge.  Click below for instructions on how to initiate a dispute.

How Do I Dispute information in my report?

Additional Information

The Federal Fair Credit Reporting Act:

Additional background screening information and reference materials published by the FTC may be found at: http://business.ftc.gov/privacy-and-security/credit-reporting

If you believe you are the victim of identity theft, applicable information published by the FTC may be found at: https://www.consumer.ftc.gov/features/feature-0014-identity-theft