Consumer Information

How Do I Request a Copy of My Background Report?

You may request a copy of your report that was prepared by CareerBuilder Employment Screening at any time by one of the following option:   

  1. Telephone:  (844) 220-6741 for identification purposes, you will be asked a few security questions
  2. In Writing, please include the following information:

First name, Middle Name(if applicable), Last Name, Suffix(if applicable), DOB,  last 4 digits of your social security number, mailing address, city, state, zip, email address, phone number to reach you, employer you applied to work.    

CareerBuilder Employment Screening Customer Service:

Monday-Thursday: 7am to 12:30 am Central Time
Friday: 7:00 am to 10:30 pm Central Time
Saturday: 7:30 am to 4:00 pm Central Time

Phone:   (844) 220-6741
Fax: (847)255-1852

CareerBuilder Employment Screening, LLC.
Atrium Corporate Center
3800 Golf Road, Suite 120
Rolling Meadows, IL 60008

If you believe any of the information in your report is inaccurate or incomplete, you may initiate a dispute and CareerBuilder Employment Screening will promptly conduct a reinvestigation at no charge.  Click below for instructions on how to initiate a dispute.

How Do I Dispute information in my report?

Additional Information

The Federal Fair Credit Reporting Act:

Additional background screening information and reference materials published by the FTC may be found at: http://business.ftc.gov/privacy-and-security/credit-reporting

If you believe you are the victim of identity theft, applicable information published by the FTC may be found at: https://www.consumer.ftc.gov/features/feature-0014-identity-theft